Payment Policy

Thank you for shopping with Kitchira! We aim to provide a safe, secure, and transparent payment experience for all our customers.

We accept the following secure payment methods:

Credit/Debit Cards: Visa, MasterCard, American Express, Discover
Digital Wallets: ShopPay, Apple Pay, Google Pay, Amazon Pay, PayPal
Other Options: Secure payment gateways and other options displayed during checkout.

Security: We do not store your full card details on our servers. All transactions are encrypted and processed through trusted third-party payment gateways.
No Hidden Fees: There are no hidden taxes. All prices are transparently displayed.
Currency: All prices on our website are listed and charged in U.S. Dollars (USD). Your payment provider may apply conversion rates or additional fees depending on your location.

Taxes: Applicable sales taxes are calculated at checkout based on your shipping address and local regulations.
Accuracy: Customers must provide accurate billing details. Incorrect information may result in order delays or cancellation.

Confirmation: Once payment is completed, you will receive an order confirmation via email.
Cancellations: Orders may be canceled within 12 hours of placement. After this period, or once an order has been processed or shipped, cancellation is no longer possible.

If your payment fails, please:

Note: We are not responsible for delays caused by payment failures.

We reserve the right to cancel any order suspected of fraudulent activity or unauthorized payment use.

If you have any questions regarding payments, feel free to contact our support team. We are always here to assist you.

Business Hours: 09:00 AM to 05:00 PM, Monday to Friday

Time Zone: (GMT-05:00) Eastern Standard Time (EST)

Saturday – Sunday: Closed